Policy & Terms

Terms of Use

By using this website, you agree to the following:

• You will not misuse the website for unlawful or harmful activities.
• You are responsible for maintaining the confidentiality of your account and password.
• Any content provided (reviews, feedback) must not violate any third-party rights, including copyrights or privacy.

Software License

All software purchased from Pro Audio Elements is licensed, not sold. By purchasing and using the software, you agree to the following terms:

• License validity: each software license is valid for use on one computer and by one user only.
• Serial number and online verification: the software requires a unique serial number provided upon purchase. This serial number must be entered and verified online during installation or first use. The software may periodically require online verification to maintain license validity.
• Non-transferable: the license is non-transferable, meaning you may not transfer the software to another individual or machine without express permission from Pro Audio Elements.
• Prohibited actions: you are prohibited from sharing, distributing, or reselling the software or the serial number. Reverse engineering, decompiling, or modifying the software is strictly forbidden.
• Reinstallation: should you need to reinstall the software, for example after hardware failure, you must contact customer support for reactivation assistance.
• License revocation: Pro Audio Elements reserves the right to revoke a license if it is found to be in violation of these terms.

Compatibility and system requirements

Please ensure your system meets the necessary minimum system requirements before purchasing. Pro Audio Elements is not responsible for incompatibility issues due to outdated operating systems, hardware, or drivers.

Payment and pricing

All prices are displayed in USD, or local currency where applicable. Payments are processed securely through third-party providers. Pro Audio Elements reserves the right to modify prices at any time, but this will not affect orders already placed.

Refunds and returns policy

Due to the digital nature of our products, all sales are final, and we do not offer refunds except in the case of:

• Software malfunction that cannot be resolved after customer support assistance.
• Accidental duplicate purchases.

Refund requests must be submitted within 7 days of purchase and will be reviewed by our support team.

Product delivery

All software products are delivered digitally. Upon completing your purchase, you will receive download links and activation instructions via email. Please ensure you have a stable internet connection for successful downloads.

Privacy policy

Pro Audio Elements respects your privacy and is committed to protecting your personal information. Our privacy policy outlines how we collect, use, and store your data.

• Data collection: we collect personal data such as names, email addresses, and payment details for processing orders and improving our services.
• Data security: we use encryption and secure servers to safeguard your information.
• Third-party services: your data may be shared with third-party service providers for payment processing, analytics, or marketing. We ensure that these parties are compliant with privacy standards.

Intellectual property

All content on the Pro Audio Elements website, including text, images, logos, and software, is the intellectual property of Pro Audio Elements or its partners. You may not copy, reproduce, or distribute any content without prior written consent.

Liability

Pro Audio Elements is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. We are not responsible for any loss of data, profits, or business opportunities.

Updates and changes to terms

Pro Audio Elements reserves the right to update or modify these terms at any time. Any changes will be effective immediately upon posting. It is your responsibility to review the terms regularly for updates.

Contact

If you have any questions regarding these terms or require customer support, contact us at support@proaudioelements.com.